CRMIT SolutionsCRMIT Solutions
At CRMIT, we empower business with Autonomous AI Agents powered by Salesforce’s Agentforce platform. These intelligent agents deliver unparalleled accuracy by leveraging real-time data, business workflows, and an advanced security framework that maintains your data’s integrity and privacy. Whether you’re looking to scale customer engagement or streamline internal processes, our AI agents are designed to act intelligently and autonomously, enhancing efficiency across all areas of your business.
Agents autonomously execute tasks, engage customers, and handoff to human agents when needed, incorporating a Human In The Loop (HITL) approach, ensuring your workflow remains uninterrupted.
Our agents utilize real-time trusted data grounded with data from your salesforce CRM or external systems (using Data Cloud) to provide actionable insights and carry out predefined tasks.
Engage with customers on a personal level, driving satisfaction and increasing retention through intelligent responses and quick resolutions across channels like website, CRM, mobile app, Slack, and more.
Our AI Sales Coach enhances your sales team’s performance by offering real-time tips and personalized actions across channels. This agent ensures sales reps engage more effectively with prospects, leading to faster decision-making and improved conversion rates.
In the healthcare industry, our agents help with patient triaging, appointment scheduling, and analyzing pathology reports. These agents streamline complex healthcare processes, improving both efficiency and patient outcomes.
Right-sizing warehouse inventory Cross-docking & optimal movement Floor & aisle optimization
Identify rental impact
Minimize vacancy cost
Visually identify the units at risk
Identify longer wait times
Case volume average response time
Top performers (Case agents)
At CRMIT, we’ve consistently embraced innovation, from our 2017 CRM++ Email Workbench to today’s Opportunity CoPilot Agent.
Here’s a look at our journey:
Simplified communication management with CRM++ Email Workbench.
Enhanced customer understanding with Sentiment Analyzer.
Empowered decision-making with AI-driven opportunity models.
Introduced chatbots to handle routine customer inquiries.
Launched PropelAI, an autonomous agent that helps sales reps with generating value propositions to address their pain points.
Autonomous AI Agents are the future of business operations. By integrating these agents today, you’ll gain:
Empower your team with AI agents that assist and enhance their capabilities.
Free your workforce from routine tasks, allowing them to focus on more strategic, high-value work.
Boost profitability through operational efficiency and smarter resource allocation.
Provide personalized, real-time support across all channels, fostering trust and satisfaction.
These AI agents can autonomously take action, offer seamless hand-offs to humans when needed, and are customized using a low-code approach for easy scalability as your business grows.
From an idea to an unforgettable and measurable customer experience
Successful Customers
Engagements
AppExchange
CSAT
Salesforce
Certifications
Years Of
Customer Success
