Using Voice Commands to interact with Oracle CRM On Demand

September 6, 2011

Recently, Google Chrome released support for voice to text conversion. This Means, web pages can now provice voice based text entry anywhere. Combine it with the power of forms and you can practically design a web application using voice commands itself.

To demonstrate this, our R & D labs created a sample application which interacts with Oracle CRM On Demand and creates a voice note. Means, instead of typing a note and attaching it to a contact, you can simply TALK to the application, and it converts it into a text, attaches it to the contact you want. 

This opens up some very interesting options to us, We can extend this to support much advanced voice based tasks using CRM On Demand – For example, you may speak to your application and say “Create contact John Brown” or “Search Opportunity XYZ Corp” etc., and it can dutifully follow those instructions. If we take the same to mobile, very powerful applications can be developed.

Exciting times ahead, Keep looking this space for more development from our labs, on this front.

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