In today's rapidly evolving business landscape, the ability to make swift, informed decisions is the linchpin of success. This blog post explores the pivotal role of decision science in fostering agile decision-making processes that propel...

As the curtains fall on Dreamforce 2023, we can't help but feel that it was not just a conference, but an experience full of incredible innovation and inspiration. Over the course of the three-day show,...

The excitement continues on Day 2 at Dreamforce 2023, with focused sessions addressing specific aspects of AI, generative AI, and the looming AI skills gap. All discussions and conversations continue to revolve around AI and...

Salesforce's annual Dreamforce conference kicked off on September 12, an event that’s always a highlight of the B2B technology calendar. Let’s recap what happened on day 1 at the Moscone Center in San Francisco. Salesforce...

Salesforce coming together with AI-powered GPT (Generative Pre-trained Transformer), was an inevitable union. Salesforce GPT is helping organizations across industries enhance customer engagement, streamline processes, and make data-driven decisions. Salesforce GPT can produce contextual text...

In today's rapidly evolving business landscape, organizations are continuously striving to harness the power of data to drive better customer experiences and business outcomes. Amidst this pursuit, the concept of 'time-to-value' has gained substantial prominence,...

In an increasingly digital-first customer world, customers expect personalized, fast, and seamlessly interconnected experiences with companies. In order to provide such intimate experiences to customers and grow trusted customer relationships, marketers need to use tools...

Salesforce applications are becoming more complex, with more integrations and customization options available. This complexity makes it difficult for organizations to release new features and updates quickly and reliably. Additionally, as organizations scale and their...

In today's healthcare landscape, payers are tasked with not only providing coverage but also coordinating care for their members. Coordinating care involves managing multiple providers, ensuring that members receive the right care at the right...

As a payer, managing members is a critical aspect for healthcare payers. It can be challenging to keep track of member information, claims, and benefits, all while ensuring compliance with industry regulations. According to a...