. CRM Archives - Page 12 of 13 - CRMIT Solutions
Blog

Introduction to Oracle User Productivity Kit (UPK)

June 16, 2014

Oracle’s User Productivity Kit is perhaps one of the less well known of the Software Products on the price list, however just a brief consideration of its name indicates that it may be of considerable...

Go Live in less than 5 weeks with CRMIT’s Fixed Scope Offering for Oracle RightNow CX Cloud

June 10, 2014

To thrive in today's customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it. Oracle Service Cloud combines Web, Social and Contact Centre experiences for a unified,...

Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

June 10, 2014

CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions to more complex services such...

Oracle RightNow – Customer Portal Migration (Version 2.0 to Version 3.0)

April 4, 2014

RightNow (RN) introduced a new customer portal framework as part of November 2012 release. This framework is called Customer Portal Framework 3 (CP 3). And a new framework is mainly launched to address some of...

Microsoft Skype and Oracle Cloud CRM – Be where your customers are!!

April 4, 2014

Skype started in Europe in 2003, got acquired after 3 years by eBay and currently owned by Microsoft (bought in 2011) in a decade long run since its launch. Using Skype one can call, see, text & share with...