As a Senior Client Partner for Global Capability Centers (GCC), you will play a critical role in driving the success of CRMIT’s Salesforce-focused GCC offering. You will be responsible for developing strategic partnerships, leading client engagements, and ensuring the seamless delivery of our services. You will work closely with internal teams to deliver tailored solutions that enable our clients to scale efficiently, optimize their operations, and drive growth through Salesforce technologies.
Key Responsibilities
Client Relationship Management: Act as the primary point of contact, ensuring client satisfaction and fostering long-term partnerships
Business Development: Identify new business opportunities by promoting CRMITs services, including talent acquisition, workspace management, operations support, and strategic consulting
Strategic Consulting: Provide clients with expert advisory services to help them scale their Salesforce environments and achieve business goals
Stakeholder Collaboration: including Sales, Marketing, and Operations, to align service delivery with client needs. Ensure that all stakeholders are informed and engaged throughout the client lifecycle
AI & Tool Exposure: Understanding the expansion opportunities within the GCC priorities including AI
Qualification & Experience
15+ years of experience in client partnerships, or account management within the technology, cloud, or Salesforce ecosystem. Prior experience enabling and expanding a GCC Setup is highly preferred
Proven track record of managing large client relationships at the global CXO level, for strategy & delivery
Experience with Global Capability Centers (GCCs) or outsourcing models is highly preferred
Bachelor’s Degree or higher in Business Administration or a related field
Interested candidates may apply using the form above.
About CRMIT Solutions
CRMIT Solutions is a leading CRM Solutions Provider specializing in digital transformation and decision intelligence solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate, and ASVP Secure programs.
2, true, false, Enabling Agile Decision Making, false, ASVP is a comprehensive success plan& to streamline your business processes& minimize decision-making bottlenecks& and respond rapidly to new updates and changes.^, Back, Continue
3, false, false, asvp Unique Value Proposition, false, Agility and Adaptability^Continuous Improvement^Strategic Platform Alignment^Maximizing ROI^Data Security Priority^Comprehensive/Dynamic^, Back, Next
4, true, true, Good choice! Explore our plans to find the perfect fit for your needs., false, buildImageCard, Back, Continue
5, false, false, asvp Complements Salesforce Success Plans, false, Maximize Salesforce potential and achieve better results^Get full value of the platform’s extendibility^Fast implementation with higher ROI from Salesforce^Get customizable app functionality^Accelerate your time-to-value^, Back, Next
3, true, IN, https://www.crmit.com/wp-content/uploads/2022/08/mickey-bedi.jpg, Mickey Bedi, Vice President & Geo Leader of India, mickey.bedi@crmit.com
