When one thinks about high-performance indicators within business verticals, two factors that always stand out are customer satisfaction and experience. Effectively answering all emails including service requests, complaints, grievances, appreciations and even requests for more...

Improving User Adoption with CRM++ Email Workbench When we think about high-performance indicators within business verticals, two factors stand out: customer satisfaction and experience. Importance of efficiently answering Emails (which may actually be service requests,...

How many times have you seen a person trying to use a hammer while fixing a car’s engine, despite knowing the fact that he will not succeed? Or may be somebody trying to drive a...

Already being delivered as a comprehensive suite of modular applications, Oracle Fusion apps are enriched with the potential of coexisting with existing Oracle apps. This pioneered advancement not only matches the current business needs and...

CRM Desktop is an offline tool provided by Oracle, for accessing its CRM On Demand R19 data from Microsoft Outlook, We have been using it for quite some time and prepared a short guide on...

While other CRMs are just focusing on finding a way to facilitate sales reps to sell smartly, Oracle Fusion CRM helps sales professionals to outmaneuver their competition by planning, viewing, working together, and closing smarter....

Spotlight on CRM IT Social CRM++: a Web 2.0 Productivity Tools for CRM on Demand By Richard Lefebvre on Feb 03, 2012 CRMIT, an Oracle ISV and one of the leading CRM On-Demand System Integrators...

Oracle Fusion Customer Relationship Management (CRM) is a boom for sales performance management because of these main reasons: Sales planning, prospecting, and productivity are the key challenges for a sales rep to increase their sales...

Just did a quick scan of the countries in which we have done Oracle CRM On Demand Implementations, Eighteen, Wow! In 2012, Looking forward to increasing this number to 80+ :)

Oracle Fusion CRM comes with an interesting architecture for handling multi-language implementations. This means during the initial deployment phase itself, a number of languages can be configured so that the user can choose their preference...