CRMIT Australia : An Introduction

CRMIT Pty. Ltd. is a pioneer in CRM consulting with 100% customer and Oracle, Partner community satisfaction. Being a Oracle Cloud CRM Gold Partner, with specialization status in Oracle CRM On Demand Solutions, we have done 175+ successful CRM / Portal/ Back office integration deployments worldwide and have over 5 years of experience on this niche area. Our configuration, customization and integration services for Oracle Cloud CRM make us the most experienced Oracle CRM Partner.

We also work in close association with Oracle Fusion CRM for our global sales operations. Fusion CRM is Oracle’s newest customer relationship management solution, with an industry standard, futuristic architecture, a master tool that will facilitate in effectively managing the lifecycle of opportunities end-to-end.

As we move on with the Fusion CRM, we have created a dedicated internal team of consultants who actively research on various Fusion technologies and features. Simultaneously, we also work on Fusion CRM sales, presales, implementation and support framework. In parallel, we are also in the process of creating an Oracle CRM On Demand to Fusion CRM migration toolkit. Additionally, CRMIT actively contributes to social media discussions on Fusion CRM, via Blogs, Microblogs, Forums & other similar channels.

CRMIT Pty Ltd is part of CRMIT group, which has global presence with offices in Asia, Japan, Europe and USA.

Our Offerings

We have years of experience in CRM, a complete understanding of Saas business model and we provide business consulting and intelligence services that emphasize on industry best practices framework and systematic approach. While our CRM data management services facilitate customers to focus on their core business, the proven delivery model allows our clients to make substantial savings.

We optimize sales efforts and strengthen customer relationships. We help clients to understand Business Ready CRM Software solutions and also provide:

• Advisory & Support Services
• Data Management Services
• User Adoption Services
• Enterprise CRM migration Services
• Educational Services

Portal Development Expertise

We have more than 5 years of experience in Portal Development and management and we cover technologies such as Java J2EE, BroadVision One to One Portal & Oracle ATG, to name a few. We have a strong expertise in reusable portlets/ JSR 168 portal framework and have also built our own in-house portal product CRM++ Self Service Portal for Oracle CRM On Demand.

In addition to this, we have also conceptualized, designed, built and maintained the biggest consumer eCommerce portal in South Asia.

Product Development

CRMIT’s CRM++, is a collection of high value apps that work as plug-ins for various CRM solutions. These applications have been designed and developed keeping the customer experience in mind, making the best use of cutting edge technology and concepts. All our CRM++ applications are a result of research at CRMIT Labs, a division of CRMIT that is dedicated to Research and Development for a better CRM ecosystem.