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Oracle RightNow : An Introduction

August 27, 2012

Today, our CRM Consultant Mr. Suresh conducted an introductory session on Oracle's popular CX Product "RightNow". Sharing our notes from this event, in Mind Map format. Click Here to view the Mind Map in Full...

Oracle Open World @ Social Media

August 14, 2012

The Biggest Oracle community event, OOW, "Oracle Open World" is going to start soon. Oracle has kick started the Social Media channels for this event. Here is a collection for you to use, to keep...

Why a business needs CRM

August 14, 2012

In today's marketplace, having a product or service to sell isn't enough, being a step ahead of competitors 'now' wouldn't hold good for long and companies are finding it difficult to differentiate themselves. Apart from...

News Collection : CRMIT’s Oracle Fusion CRM Deployment

August 10, 2012

1. Cloud News India : http://cloudnewsindia.in/oracle-india/press- releases/oracle+fusion+crm+to+drive+crm+its+global+sales+productivity.htm 2. Money Control : http://www.moneycontrol.com/news/technology/oracle-fusion-crm-to-drive-crmit039s-global-sales-productivity_732005.html 3. VAR India : http://www.varindia.com/CRMIT_deploys.htm

CRMOD Safari @ Africa

August 8, 2012

One of our biggest customers in African region went live this week. Great to see them running their insurance sales processes using Oracle CRM On Demand #CRMOD customized and implemented by our wonderful team. As...

Oracle CX

July 2, 2012

In the last couple of days, Oracle made some very important announcements with respect to their Customer Experience Management (CEM / CXM / CX) Strategy. To start with, Oracle's Social Media Channels on CX were...

Our New Facebook Page

June 15, 2012

Yippee!! CRMIT has a Facebook page now, where we post information about CRM, Oracle, Cloud / SaaS / Paas, Customer Experience Management #CEM #CXM #CX and more on a regular basis. Visit the below link...

Oracle Feedback

June 14, 2012

One of our largest customers went live with their Oracle CRM On Demand #CRMOD implementation two days back. We already shared the feedback from the client here. Guess what, there is more good news, We...

Customer Experience Management: A Podcast

June 14, 2012

We at CRMIT believe that Customer Experience Management is one of the emerging trends, where the future lies. This may mean 'CRM is not enough, it's going to be CEM Era now!' and we are...