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Delivering workforce the most engaging, interactive information anytime, anywhere from a completely mobile perspective

March 9, 2014

The mobile device and mobile apps are changing the customer experience and forcing organizations to rethink how users across all demographics access and activate the content, services, commerce, and critical business applications. It’s clear that...

Unlock the Potential of CLOUD @Oracle #CloudWorld Melbourne on March 4, 2014

March 1, 2014

Cloud applications are changing the way we do business. What's your strategy? Everyone talks about the benefits of cloud applications, but how many organizations truly realize them? Many businesses are still organized and operate as...

Are you satisfying your customers to be your Brand Advocates?

February 24, 2014

The economy-sensitive industry is facing challenging business and consumer markets. With many competitors chasing the same customers with the very same products, companies are under extreme pressure to develop innovative customer experience solutions for markets...

CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service

February 14, 2014

CRM++ Asterisk Telephony Connector offers a comprehensive, integrated telephony channel solution for Oracle Service Cloud. Oracle RightNow Cloud Service customers can now directly access Asterisk Telephony features through the CRMIT Solutions’ Unified Agent Desktop enabling...

CRMIT launches upgraded Email Solution for CRM systems to enable Customer Experience

February 7, 2014

The new CRM++ Email Workbench v1.4 enhances CRM usability with features including multiple file attachments, WYSIWYG editor, image embedding and template management. These features are seamlessly integrated to manage, capture, collate, respond and distribute important...

40 of the top 40 hi-tech companies run Oracle’s Powerful and Affordable Customer Experience (CX) Solutions

December 9, 2013

In an hi-tech industry in which product portfolios and customer environments grow more complex every day, delivering effective and differentiated customer service—without obtaining a larger budget for staffing and infrastructure—is easier said than done.Oracle has...

One Slice Marketing

December 8, 2013

Our neighborhood photo studio seems to be always crowded. Even in this age of digital photography. I went there for some lamination work; while I was waiting, two young people walked in. One of them...

Digital Body Language – A Modern Marketing Toolset which combines Digital, Mobile and Social

December 2, 2013

To succeed in the current economic sensitive business climate, smart businesses are adopting and realizing that the next frontier is to read and respond to the “Digital Body Language” of their prospects. Consumers leave a...

Oracle Powerful, Affordable, Hi-Tech Industry Specialized Solutions

November 22, 2013

The economy-sensitive high technology industry is facing challenging business and consumer markets. With many competitors chasing the same customers with the very same products, high-tech companies are finding it difficult to provide quality customer service....