Oracle Recognizes CRMIT Solutions for Expertise in Implementing Innovative and Value-Added Solutions to Oracle Service Cloud for a unified cross-channel (web, social and contact center) service solution that matters most in the customer's journey. To...

Oracle’s User Productivity Kit is perhaps one of the less well known of the Software Products on the price list, however just a brief consideration of its name indicates that it may be of considerable...

To thrive in today's customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it. Oracle Service Cloud combines Web, Social and Contact Centre experiences for a unified,...

CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions to more complex services such...

While India & NaMo makes news globally, CRMIT Solutions makes it to the covers of CIOReview & the 20 most promising Cloud Computing Companies. CIOReview, the leading technology magazine, has featured and recognized CRMIT Solutions...

Today most of the CRM software isn’t meeting the needs of today’s sales force  and companies are challenged with inadequate resources to improve sales rep effectiveness, incomplete understanding of their customers and business and a...

Generally in Oracle CRM On Demand (or any other system to that matter), when customer business needs can’t be met using standard out of box features, developing custom integration applications (using web services) is unavoidable....

RightNow (RN) introduced a new customer portal framework as part of November 2012 release. This framework is called Customer Portal Framework 3 (CP 3). And a new framework is mainly launched to address some of...

Skype started in Europe in 2003, got acquired after 3 years by eBay and currently owned by Microsoft (bought in 2011) in a decade long run since its launch. Using Skype one can call, see, text & share with...

The only choice to intelligently configure, price and quote new deals, add-on sales and renewals – inside Oracle CRM On Demand & Oracle Sales Cloud In the recent past, we are seeing a reasonably strong...